To be honest I am absolutely pleased with Appfolio,  I just called on Monday for customer support, with a new item, and I had a return pone call the same day.  

I am hesitant to trust a third party airbnb manager over the long term, and even if you have a great management company, there are still a lot of items that are reliant on the ownership.  

You could end up with a non paying tenant or eviction and some major capex item simultaneously.

In NH at least, because of the sheer number of old multifamily building, even on the larger side, a lot of items are grandfathered in.  

There was no process in place for the removal of large items and none of the tenants thought to bring it to our attention!

In the first 4 months I've spent many hours and multiple trips to the house and stores and internet shopping and researching to replace parts on the dryer and the ice machine in the freezer.

I am looking to do my first two deals simultaneously (one 4-plex, one duplex, same town) and would like some advice on a few items.

I think back to The Rich Dad Poor Dad book when as a kid he was given a choice to stay working at the convenience store or learn how to grow wealth.

@Ramsey Howard yes, two important items for what you are describing:1.

The manufacturer of these models also sends two crew members to make connections, and all of the interior items and finishes are pre-installed, and stand tall against code.