If a host desires big appeal and profits, it can take a little more effort than the local resources provide. - Mortgage terms, rates and competitionTypically vacation rental properties are investment properties.

G'Day everyone,Nobody talks much about the S#@% that real estate service providers put with.All we mostly see is the bad reviews from unsatisfied investors talking smack on all of us.So, I’m glad the thread I started a few weeks ago got traction and that many of you agreed.You can read more here - https://www.biggerpockets.com/forums/48/topics/1170821-wtf-i...I'm also happy to share some further light on the disrespect, incompetence and ignorance that we sometimes have to deal with.Here is a recent situation and unfortunately I’ve experienced hundreds like it over the the years.I guess common courtesy and common sense aren't so common nowadays.

It's not about how many deals you close, but how many people you can genuinely help with the services you provide.

@David Bennett I am guilty of being the ‘nice and forgiving landlord’ in this circumstance and letting the behaviour repeat so I’m taking it as a learning lesson that being kind and cordial is always a good thing - cause I really do love the people aspect of owning rentals and providing people a nice safe home to live in - but don’t appreciate being take advantage of :-)

I don't know if Zillow provides one, but they should.

Thanks for any information anyone can provide. 

We provide a professionally cleaned unit when the tenant moves in.

Meeting with the wife provided insight and a connection to the home's story.

No problem - glad the people of BP could provide some assistance.

CRM Software with Customization OptionsCRM (Customer Relationship Management) software like Salesforce or Zoho CRM can be customized to track deal details, including financials, though it's not their primary function.Pros:Highly customizable and can be tailored to fit a wide range of data tracking needs.Good for managing relationships with lenders, partners, and tenants.Cons:Requires setup and possibly custom development, which can be costly.May be more complex than necessary for straightforward property management.Recommendation:The best choice depends on your specific needs:If you're comfortable with spreadsheets and have a relatively small portfolio, starting with Excel or Google Sheets might be the most cost-effective and straightforward approach.If financial management is your primary concern and you're willing to invest some time in setup, QuickBooks is a robust option.For a more comprehensive solution tailored to real estate investments, exploring specialized real estate investment software could provide the most benefits.If your operations involve significant relationship management and you need a highly customizable system, a CRM with customization might be the way to go.Before deciding, consider factors like cost, scalability, and the learning curve of new software.