Send the notice by Certified Mail AND a separate mailing with 'proof of delivery required' (a cheap date with the post office).Hope this helps.  

Feel free to reach out and we can give you information on our experience.

And if you have any questions I can help with, feel free to reach out!

They've changed formats a bit, to one that is a free happy hour and I've not been to that. 

Also, I noticed his office has poor controls over sensitive data.

This is much lower than the costs associated with refinancing.Benefits of Mortgage RecastingLower Monthly Payments: The most immediate benefit is a reduced monthly payment, which can free up cash for other financial goals.Save on Interest: By reducing your principal balance, you’ll pay less interest over the life of the loan, potentially saving thousands of dollars.No Credit Check or Appraisal: Unlike refinancing, recasting doesn’t require a credit check, income verification, or home appraisal, making it a quicker and simpler process.Keep Your Current Interest Rate: If you have a favorable interest rate on your current loan, recasting allows you to maintain it while still lowering your payments.Drawbacks of Mortgage RecastingRequires a Lump Sum: Not everyone has the cash on hand to make a significant lump sum payment, which can make recasting inaccessible for some homeowners.Doesn’t Shorten Loan Term: While your monthly payments are lower, recasting doesn’t reduce the length of your loan.

Feel free to shoot me a message if you want to chat further.

Zoho has an in-built dialer and can integrate with SMS services, offering a good balance of functionality and ease of use.Each of these CRMs has its own set of strengths and potential limitations, so I'd recommend taking advantage of any free trials or demos they offer.

Feel free to reach out if you have any questions or just want to talk.

Feel free to dm me if you want a 3rd opinion on your home.