The long and short of it is - if the project is $1M in costs - then it is worth hiring an "on staff" professional to oversee those costs and the hiring of contractors.

We have 3 cleaning vendors and several in house employees and here is how they approach it (all units have multiple sets):In house cleaners - clean in unit.Vendor 1 - Take homeVendor 2 - Clean in unitVendor 3 - Have extra staff to run linens to laundromatIt is a matter of preference or logistics - would you rather spend your time waiting in the unit, waiting at laundromat, or working at your home at night.

Tenants can pay their rent online, file maintenance requests, view their lease related documents, and also chat with our staff live 24/7.

I was working in his lab a week later.Granted, this doesn't happen to every one.

This summer we were losing 30 tenants per month with only a 6 person staff trying to keep up.