I would say interview with a couple of agencies.Decide if you want to do a big company (national/global level) or a small one.I agree with training and culture, bigger companies have a cookie cutter training program and it gets the job done, smaller ones can be hit or miss, either no training at all or private mentorship..If you have any questions, feel free to reach out.

Aside from the lack of support, how do you feel overall about the program? 

Quality tenants are worth so much gold and make your life easier.I have a tenant referral program for my apartments to land other quality tenants.

Tell them you are going to be signing up for an annual maintenance program.

I want to see if anyone have done through their program and how they have done doing wholesale using MLS with agents.

There are still rental assistance programs available and sometimes it is as simple as connecting people with the resources available to resolve the situation. 

National Elevator Industry Program.

I may be able to secure zero down financing again with the VA Home Loan program, but want to gather all the information I can. 

Rodrigues right away to figure out what you can qualify for and if you qualify for any special programs to reduce your downpayment or closing costs even further!

On the one hand your money (for the most part) is guaranteed as long as your tenants stick to the rules their program.