But since the money was wrongly deposited into an account at JP Morgan-Chase, I fear for a continuing customer service nightmare for our tenants. 

This is a business and customers should pay a fair price.

That said, I'm trying to navigate the best software options for my small, but growing portfolio.

Text a customized code to Airbnb'er when you're ready for them to enter.By all means, move away from keys.Hope that helps.

Those are not customers or colleagues that you need.

I've been underbid several times, only to have the customer call me to come fix the poor quality paintwork of the cheaper bid. 4.)

If u are a creative craftsman custom mill a piece that is as wide as possible and tapers the height difference exactly.One time I had a height difference between a living and dining room of a full inch.

You are providing a convenience to your customers and they do not have to drive or carry their clothes anywhere.      

I create value for investor clients through wholesaling properties, and I have always looked to find great deals for customers as an agent.If you can bring meaningful change to people then I hope it can be profitable.

My ex sells used appliances and has a strong customer service following including landlords that repeatedly use him for their multiple properties.