So figure 15k to split out gas, water, and everyone controls their own thermostat.  

Here in California, there are potential statewide mandates that would Upzone properties for bigger and denser developments if they are located in and around major public transportation hubs, ie- metro systems.

Once you do this long enough you learn to limit the options that you give and make sure you are in control the entire time. 

I use Smart Property Systems for my property management software. 

IE meeting with foreclsoure consultant.. but I can tell U from a practical standpoint this is highly regional.my buddies who do foreclosures in Oregon have almost all gone out of business becasue the defaults are a trickle of what they were.. and there will always be defaults. as some folks have upsets in their life that they cant control or htey are just poor money managers.

Is anybody else using this system or are there better options?

Then consider installing a perimeter drainage system and sump pump if the bsmnt. is still wet.

There is no better way to take control of your own future!  

If anyone insists on mailing their payment, charge a fee for "processing" the payment and definitely charge a late fee if it's not in your hands by the due date.Sign up for Cozy.co or another online rent payment system.

If your concerns are roaches and mice, you should consider having a pest control company on contract and raising their rent upon renewal to cover the cost.