Pretty sure you'd want the lowest rent possible to improve your profits.From your point of view, why would you rent at market rate if your property will be subject to additional wear & tear and more maintenance issues?

He was incredibly rude to my wife and had her in tears.

Are the banks in Austin including land cost in your LTC or are you paying cash for dirt / tear downs and then getting 80-85% on your hard construction costs?

In your position, your customers are basically every single person you deal with from investors to banks to the seller and the prospective buyers...You're selling something to everyone, whether it be a reason to lend you money, a reason to accept your offer, or even the property itself (in the case of the buyer).Solid learning experience: Have your stuff together before you put yourself out there because people are serious with their money and they're going to tear you up if they think you're any less so.

The fridge can cause the cold air to leak out and impact them where their electric bill is increased and additional wear/tear on the appliance, limiting its life. 

The badger 1s only come with a 1 year warranty for good reason:) Were there obvious signs of foreign objects in the unit to suggest it wasnt wear and tear?

I do not have excessive wear and tear. 

We would also increase the rent to account for increased wear and tear on the unit and the additional consumption of utilities (i.e. water & sewer}

C1 - New PropertyC2 - No deferred maintenance, little or no physical depreciation & recent updatesC3 - Well Maintained, with normal wear and tear and, perhaps, some updatesC4 - Minor deferred maintenance requiring only minimal repairsC5 - In need of significant repairsC6 - Substantial damages or significant need of major repairsAs you can see the differences between the condition of a property between a C1 and C4 is minimal between each Rating, but between C4 and C5 there is a HUGE difference.

Complete kitchen and bathroom tear out and replacement.