Thanks for the reminder!  

This is something my dad constantly reminded me of as he raised me.   

I would like to simplify my letter writing campaigns and looking for either of the following:1) A good mail merge and letter sending service2) a similar thing that can send out in a specific area to everyone.

Maybe hire a VA to take all your calls, assign work orders make rent reminder calls, collection calls etc. 

Should an email be enough as I have it in my lease that email is an acceptable form of communication, or I should send a certified mail with the deduction from their deposit as I would if it were at the end of their lease.   

It's probably worth your while to e-mail them some current pics of the damage as they will likely be surprised it's not in perfect shape, especially if they've relied on tenants to keep the place up and don't use a PM. 

(especially wholesalers using direct mail marketing)IMPORTANT!

there ya go... instead of spending 5k on 5 thousand direct mail pieces that end up in the garbage 99% of the time you get an actual asset.so if you were taking on partners they could be feeding you 5 to 10k a month and getting some absolute results.. not hoping for results or having to learn what takes most years to learn to do well and that is sell and close deals.. 

I need to get plugged in frequently to my local meet ups and your story is a great reminder to not delay.

Not a big part of my business but I do wholesale properties that don't work for me for whatever reason. do you do your own direct mail here in columbus?