Cleaning charges the apt should be left as clean as you received it or you'll expect to be charged for cleaning.. wear and tear isn't leaving the bathtub with 2 years of built up soap scum, or the toilet never cleaned out.. or the oven with burnt on crud left in the bottom, or crayon marks on walls ect....What's normal wear and tear well it's average use. 

A lot of people don’t use washcloths at all, they just rub soap around with their hands.

The others have to know that if they come in there will be consequences they are not willing to handle individually.I'll get off the soap box now.

Here are some examples inside RRCC for real world reference (pics on Zillow): 3332 Saddle Soap currently rented for $3,500 but given current market conditions it could fetch $4,000/mo. 

yes here all guests have to pay resort feesOh, I see that now...due to Airbnb's "less fees" soap box, all extras should be baked into the ADR.

Get great soaps and towels (we use the ikea sheet towels), go ahead and have solid kitchen.

Your tenant should be able to easily clean the tub with a soap and water for the first month.

You're also looking at the cost of furnishing the unit (mentioned before) and providing incidentals like soap, shampoo, kleenex, toilet paper, etc. 

Have them put in a recess for soap and shampoo.

I think she enjoys creating drama for herself and playing the victim to live out some sort of soap opera lifestyle.