@Valerie CouchKnow your customer, it's what every good business-person does.

Direct delivers customized solutions and a full menu of loan and financing programs for, business owners, developers, investors and commercial real estate professionals throughout north America and abroad.

There are some great blog articles on owning, operating, and marketing a property management company available at LandlordSource (disclosure: satisfied customer, wrote a blog post for them, no financial relationship).Best of luck in your business.

But this is a general accounting software that needs lots of customizing for property management to the extent that I need an accountant to help me out.  

The best customer service starts by listening, repeating back what you heard the tenant say, and efficiently following up on what is needed in a timely manner.Also, a smile, politeness, and being respectful of people's time and space goes a long way.

Granted, when there is a listing agent involved the dynamics of this changes for customs, not legal reasons.

Use New Construction on Property You Already Own for 1031 Exchange Capital Gains Tax DeferralA 1031 Exchange is a popular capital gains deferral strategy for business and investment property.

I guess its popular to blame the banks for foreclosures.

There are areas such as Ferndale and Royal Oak that are quite popular with the younger crowd and rental rates are great.

I have a customer who owns a lot of low income rentals , he accepted 6 months up front only to find the remnants of a meth lab on the 7 th month .