Did you run a credit and criminal background report on all of them over 18?

You can file a complaint.

These were not trustworthy people and threatened all sorts of nonsense (legal, not criminal) until I threatened a lawyer at the very end otherwise I wouldnt be concerned with all of this. 

We process a paper application, then process them through smart move for credit/criminal background/eviction and make a decision based on the information we learn.No need to receive an app if the property isn't a fit for the prospect for whatever reason...Jeff V

For example we do a credit check, criminal background check and eviction report for all 50 states on each adult on the lease. 

One of the main advantages of SmartMove / TransUnion is they provide all of the primary tenant screening reports (Credit / Criminal / Eviction) in one.  

this one is really a no brainer:  NEVER collect in person, as it's a waste of time and invites trivial complaints and discussions from the tenant.  

Post in landlord tenant and you might get somemore reponses.This happened to me not law suit ,,but tenant went behind my back, didn't even make a complaint called her own mold testing guy out and then called and told me what she did..She had just moved in, the test showed mold was not at a level for any issues,, but I had some discoloration on wall by a piece of baseboard coving under the bathroom sink that was loose and they said needed to be treated and replaced.  

Honestly, if that's your only complaint with your PM, be grateful!

If you are paying any utilities then they will possibly be higher due to more water and electric being used. also any adult should at least be on the lease and have a criminal background check ran.