Not sure if I will use it for a large portfolio since it lacks some things that I like from other paid softwares; however, for a small portfolio it is great being free.

As an example they add up the security deposit to the rent amount and the statement says they paid it to you, but the reality is that they hold it.So yeah their spreadsheet is quite useless and you need to build your own.Airbnb UI is better in many regards but they only pay you when the guest is in and keep the money between the reservation date and checkin date.

On the report it shows $0 collected and $0 due so I don't know what they paid. 

They said they’ve never kept books on the stuff, they have these units and other units’ rents all getting paid into the same account so “we wouldn’t really be able to tell you what is performing at what rate or what vacancy we have at which complex because it’s two separate complexes”.

At the purchase price, the HELOC is not getting paid back in full and whatever the HOA gets is taken out of that amount. 

Then I'm paid a salary and distributions. 

Company will cover all materials, labor draws paid weekly.

Since December 2017 I’ve been reading everything I could read , listening to podcast and even paid for a boots on the ground program ( rip off ) but not deterred , I’ve decided that I’m going to create wealth in the real estate market , wholesale to begin with , flips and buy and hold once I have more capital .

Hard to fault them for that.If borrower is made aware of the situation they should make you whole... and perhaps title will generate a revised settlement statement which shows the actual interest paid.

I think I may be able to sell for close to what I paid for it.