The one that was extremely low was where the contractor left all kinds of debris in the yard and the property manager did not have the house properly cleaned before the appraiser got there.

Was it clean or disgusting?

Besides cleaning, and pet fees, what additional fees do you charge in your vacation rentals?

We've grown our portfolio up to 22 units and have a mix of tenant payment methods: manual cheques (fun), e-transfers, bank counter deposits and some have done PADs at their local branch.Our challenge has become with the PADs, we don't see any information about the source account owner - our statements just show TransferXYZ to Account ABC or similar vague transaction information.We have about ten units that all pay the same amount and thankfully only a few are on PADs but if we have one that is late - we never know who it may be until we do the dial-around.Is there another solution out there we should be directing these tenants to be using?

We plan to update the flooring and repaint, Plus clean the exterior.What was the outcome?

They also left the house very dirty; no damage just took our cleaners much longer to clean up after.There are some great people that use Airbnb, but where there is an issue it is usually from one of them.I have had maybe one issue from someone that rented via Vrbo but it was minor.We made record cash flow during the pandemic (from Vrbo) during the pandemic.

Not necessary a bad solution, because a selling partner is presumably incentivized to maximize profits of the sale. 

My next step is to clean up the property make it look presentable.

If you have confidence she'll leave the property in good condition, let her know the deposit will be returned in full provided it's clean up vacancy.

@Victor Kapustin I own a Carpet Cleaning franchise - and as far as I know - each company/franchise will have different requirements as to exit strategies.