They have access to various sources.

FYI usually insurance adjusters and repair doesn't happen as quickly as we all hope it does especially if more homes in the area were affected...homes will be left abandoned with unlivable conditions until home is repaired.

There are numerous things I later found besides the roof that are done badly or unfinished, ex: 10 outlets not working, or not grounded, or reversed.I have an offer on the house to close in 28 days, and am looking for quick solution, and or long term action, as trying to mediate the situation with him face to face seems to be costing me and getting me nowhere.

I have not run the background check yet, I just did a quick search on the internet. 

I find that providing a good product, with quick service when a maintenance request comes in and a sense of respect really goes far with these type of people. 20-30% cap rates with low stress are possible in these areas.

You will see they are investing in the strongest markets, have great broker networks / access to deals which is critical in a highly competitive market, can raise significant capital to take advantage of scale, more disciplined / conservative underwriting models, have simple well thought out business plans to increase the properties value, using fixed rate 10yr loans to take advantage of still incredibly low rates historically speaking and use more sophisticated tool sets to help understand how fluctuations in occupancy, rents, etc may impact their models.  

Can you get the ceiling/roof fixed quickly so you can tell the next company that it's fixed?

Any neighborhood with an elementary or middle school in or adjacent is almost guaranteed to rent out quickly.

What a great place for access to information and the forum to discuss all things REI. 

We've discussed how they'll access accounts with view only logins, etc so I feel pretty good about trusting them but I've never hired anyone that wasn't local.