You're the landlord - not playground monitor. 

Your current situation, and how to make it better next time.If you don't have strong guest wording in your lease you should add it, but also realizing that you have to give up some control because it is so hard to monitor and enforce. 

It is built into out software and they must provide us a copy and list us as  additional interest or additionally insured so that we get notified if they try and cancel

I started out by switching a 1 bedroom apartment to this new stuff and installed a submeter of my own to monitor. 

Hey @Barbara Chaney, if anything, your research shows the flaws of all the software out there that predict nightly occupancy and rates.

I don't mind hiccups in the software, but not having reliable customer service to get these sorted is a no-go for me. 

I'm still an active investor/GC, although much less nowadays, and have got into artificial intelligence and software for real estate. 

Should I be using book keeping software so early in the game to track these preliminary expenses as I look for my first Brrrr deal in SLC?

Hello BP,
I am curious... those of you who are using Buildium for HOAs, what do you use for your property management company's bookkeeping?  I'm inclined to use Quickbooks but would like to know what has worked for y...

Happy to be a resource if you have questions on systems/software!