She stated that this entire moving process has been very stressful for her and she stated she feels like she has been treated like less than a human should.

By letting the chosen offer know that you have back ups you reduce your chances of them playing renogotiating games in escrow. 

I think this gives your business a much needed human element that is often lost in mere postcards and website advertisements.

This is pretty much the standard operating procedure for non-profit housing entities, like Habitat For Humanity, they often employ a trial period before settlement and financing.

We are all human and we all need someone to watch out for us.

At least to us humans... not so much to the mice, I guess)

The reason it is in both spots is this,#5:  You will use a lot of research into markets in general to help you find your best options for #6 (finding your area to invest)#8:  This is where you become an expert in the market(s) you've chosen

As humans we are hardwired to remove ourselves from things that are unfamiliar and scary. 

If I were starting from scratch on both bathrooms, I probably would not have chosen tile due to cost  and demographic on this home.

Ultimately, value of a given property is determined by a ready, willing, and able HUMAN.