The broker responded, “A contract never ends until you have a signed termination.”I asked why contracts contain dates and why extensions are needed if they never expire without signed terminations.

They are very informative, and contain ample information. https://www.biggerpockets.com/blogs/

Give customers a place to brag about you: set up a website with pictures and testimonials. 

Friends, family, neighbors, co-workers, former customers (my 'day job' is construction) who I do work for at thier 2nd, 3rd, or 4th homes on the lakes in our area that are 400K and up.

As far as companies go - Stack House and Kountry Containers are good guys and respond quickly to inquiries. 

The card would give customers a 10% discount.

Repair Estimation/Budgeting - Ability to create detailed Scopes of Work & repair costs budgetsBudget Tracking - Ability to track your actual expenses against your initial budgetScheduling - Ability to create a project plan & track project progressChecklists/To Dos - Ability to track daily to-dos and checklists of items that need to be completedCalendars - Ideally all of your Schedules & To-Dos feed into a Calendar that you can use to manage all of your projects in one location.Document Management - Place to store project documents and photosHere are some Project Management tools that you might consider:Trello/Zoho Projects/Basecamp  - General project management software that includes tasks, Gantt scheduling, calendars, project forums, document storage & team collaboration toolsBuilderTrend / Co-Construct - These tools are built specifically for custom homebuilders/remodelers and have a lot of functionality. 

For example, if you are looking to connect with other members near you, want to learn from people in a specific area you’d like to invest in, or have a desire to find people interested in certain topics, you could use the search feature here: https://www.biggerpockets.com/search/usersI really like the alerts feature that can quickly guide you to current topics that may be of interest: http://www.biggerpockets.com/alertsThere are a few self-contained guides that you can access here: https://www.biggerpockets.com/guides

Most of the time you talk to people overseas in customer service departments, the defective item sent back in takes weeks to get to the warehouse or it get's lost at the warehouse etc.

They provide a custom built Podio work space that I think should solve a lot of the problems you are having.