Human error can occur and mistakes are sometimes made, but if the context is that these items were not addressed and appear to be original or old issues, then I think your best bet is to find someone else to work with.  

I believe they are still planning to revamp and release it again, but have no updates on when that may occur.

You may be able to deduct it in the year it occurred and disregard the passive loss rules.

We use wifi-enabled locks from RemoteLock.We can generate codes via app or online; codes are effective only during the dates/time you specify; we can view any event that occurs on the lock (helpful if a guest reports their code isn't working only to find out that they are entering the numbers in the wrong order), and my booking management software integrates with the lock so I don't need to do anything.  :-)

something to add that occurred to me is, how does a PM offer free a/c filter change every 45 days if it is a 200 unit apartment?

Rather it means there is a 1% chance of that storm occurring each year. 

From an initial standpoint, it seems to me that one of the benefits of the Design-Build firm would be a reduction in project management logistics & coordination, which would hopefully also lead to somewhat of a reduction in the unexpected costs that seem to occur due to miscommunication while coordinating various separate contractors.

Their business is determining who owns it, who the heirs are, what probate/heirship process needs to occur to transfer ownership properly, and who should sign after its all done so that title is properly transferred.

You could do this yourself, but if you are struggling to market then you are definitely going to struggle to screen applicants or deal with other problems that may occur.

If we could guarantee that when a new meter is installed that the back billing will only occur from 2016-present, we would be more comfortable closing the deal since we can get the seller to escrow $5k.