They probably don't care, as long as they can wash their clothes.

I pointed out that he lived on the second floor and does not have a balcony.. and no one has ever climbed our building and broke in, and lots of people in our buildings have their windows open..his reply was he would not endanger the lives of his family as per someone elses suggestion.. then he sent me a receipt for a hotel an said I would need to reimburse him as they felt they were in jeopardy of heat exhaustion and fled to a nearby hotel..

Fixed problem (they said what it was but can't remember specifics) = 143.00Week 3 Tenant said shower head is broken, towel rack is loose and there was a leak at the washing machine bib. = $105.00 This was all done without my approval, I let the first two slide because I would have agreed to them fixing them both (not the dryer vent) I don't even supply the washer and dryer so them complaining of a leak on THEIR washer and cleaning the vent to the dryer doesn't make sense to me nor having to fix a shower head?

List anything you think would be reasonable, like wash the walls, steam clean the carpets, clean or replace the fan, etc.

Seems the original guys girlfriend had a couple, the brother had at least one, his girlfriend had two and the original guy who contacted me said he had two and they lived with the ex-wife but once they saw how nice this house was he was sure they'd want to live here too.At this point it was hard to keep a straight face talking to this herd  of humans but I did manage to ask them where they were currently residing. 

Our landlord, on the other hand, never hears from us, we pay rent on time, and we keep her place clean and maintained nicely -- it actually looks way better now than it did when we moved in, because we've repaired crumbly wall sections, spackled holes/dents, touched up scratched doors and floorboards, de-stained the linoleum, replaced cracked lightswitch plates, power-washed the patio, washed the blinds (the landlord didn't, there was cat hair embedded in them from a previous tenant, which by the way the landlord wasn't aware of anyone having a cat, LOL), etc.  

High maintenance people are not a protected class :-)The wife was showing a property on Friday, the house needs to be pressure washed, but you have the problem of getting the water turned on etc, and in these circumstances we are upfront with the tenant, if you take the house, get the water turned on before you move in and then we'll jet wash it, no problem and give you $5 for the water we use.It's just easier to do that.

Lots of deferred maintenance, not major things, but stained asphalt shingles, gutters need replaced, brick building need power washed, a couple of the fascia and soffit boards need replaced, all trim needs painting, ugly amateur ceiling repair where leak occurred, missing drop ceiling tiles in bathroom, no landscaping.

So my mortgage payment on that would be a wash from the rent that I would be getting.

In the end it could be a wash in price, but just more time lost for you being where you are at vs where you want to be.