Fresh paint is clean.

Or any tips you have for someone starting fresh in the game?

-Tyler Those fresh honeycrisps are awesome!

Within those 3 years we updated the flooring and put some fresh paint on the walls.. nothing major at all, maybe around $5,000 total in improvements.

I've just had to get 2 units replaced myself in the last month (and it's not cheap) so that's fresh on my mind. 

I give all my ground partners fresh POF's on the first off the month so they can go hunting..

Especially if you plan to have a fresh interior anyway, sell the whole package. 

I would cash-out refi or even sell and do a 1031 exchange so that I could buy a couple properties and start the depreciation cycle fresh with those.

Usually Airbnb provides you a concierge to help you go thru the setup process so you might want to just start with a fresh Aribnb account and start over with them. 

If nothing else, it would show the tenant you are taking their concerns seriously.I would also do a search on the property history;   it's very possible the tenants did this as well, and uncovered something disturbing about the house that is the root of this.