My sister operates sober recovery houses, and has a situation similar to what Rob describes, however; she's the one on the main lease, with seperate agreements, that allows eviction without usual 30 day notice, if they break rules (no alcohol or drugs) or cannot pay.

Ask for them to print a history of the water consumption for the last 6-8 quarters.

It has been a while since I have been in Utah, but you had to buy any alcohol at a state liquor store and the beer they sold was basically watered down called 3 2 beer.  

Studies have shown that consumption drops around 60% when tenants are responsible.  

It's ben our experience that the revenue from on-site coin-op laundry is pretty close to a wash (pun intended) when you consider the cost of the machines, the water consumption and the electricity/gas required to run them.In your list of expenses, I do not see groundskeeping (lawn mowing, snow removal, leave raking, etc), nor garbage collection.   

Lashing out at others... mental break downs... alcohol binge... or whatever vice(s) one may want.

Than you @Hattie DizmondI see many of the same sentiments here about Dodd-Frank, much of it not really written for "public consumption" it can be difficult reading for those not well versed in the finance arena and related regulatory matters.

Clean and replace the flappers.Third, look at the water meter outside and see if there is any sign of consumption when no one's home (no usages). 

The inner geeks in my partner and myself are thrilled with the idea of a townhouse whose total utility consumption is less than $150 - 250 per year ... or a 25-unit apartment building with energy costs in the range of $5K (or less).  

In RE basics, this is the economic effects of utility, in economics this is a concept of the marginal propensity of consumption, marginal changes that effect buying or consumption activities.