If this is so I'm surprised that mysmartmove recommended renting to them.  

Surprised you are not focusing on that area, those I know investing there are local to me so must be a few deal around.

How do they handle maintenance complaints or emergencies from tenants?

For example, ways to respond to any potential emergencies, how to handle work orders or routine maintenance issues, and all your record keeping and vendor info and contractor relationships intact.

Tenants a living paycheck to paycheck, so, if they have an emergency, they might chose to repair the car, before they pay rent, thinking that they'll catch up with the next paycheck....and then that doesn't work out.

I think you are better off building a little pessimism in and hoping to be happily surprised.

@Scott Robinson IM both surprised and happy for you. im surprised it took that long for your first deal to close, specially having a wife that is an agent and can run numbers for you!

The main reason I have not paid for what they offer is because when I was 54 (now 60) I had a brain anuerism and a stroke very surprisingly.  

Nothing is broken in the house obviously - no leaking or sewage blocked surprisingly.

But, surprisingly there isnt a lot of real estate investors buying through trusts when they should be.