I appreciate any suggestions or feedback on the approach I took. 

Once you've decided your policy and given it to the tenants, if they disagree with your approach the other thing is to give the 'happy clause'. 

This first year I have a rental loss approaching the $25k passive activity limit for active participants.

@Lynnette E.I dont know if providing them with a dump fridge when the tennat already contacted a lawyer would be the best approach.

How would I approach this?

Having a healthy reserves in your analysis will help a ton down the road.

In the beginning I felt like it was a pushy salesman approach.

I'll be approaching critical mass as a landlord again after a 15 year absence due to doctor stuff where I had to sell all properties and crush my financials but I'm still topside. 

Unfortunately houses come and go in days still and winter is fast approaching.

These monthly updates will include information on the latest occupancy and progress on the renovations.Every quarter, you will receive a detailed financial report on the property, and every spring during tax season, you will receive a Schedule K-1 for your taxes, which will report your share of the income and losses for the property.As your projected hold date approaches, the monthly information you receive may include information about a sale.