Ie commercial sink, appliances, cubby’s, cabinets, security cameras, park outside, and is contemplating taking the toilets from the two new bathrooms she had installed and the water fountains.

These work in a hot market.The more common type of pad has each customer renting their bed for the whole month, on a month to month basis.

Make it inviting and be transparent with customers regarding your business. 

My tenants are my customers and they are treated as customers.I don't think Mike will disagree with much of the article.

A lot of humorous help in this thread, but the bit quoted here is dead-on for serious guidance.Require that all maintenance requests be in writing, and that they be sent to your office address / place of business so that the staff that you have dedicated to ensuring customer satisfaction can take care of such matters.That should limit things reported to you to the more serious issues, and that you seem to want brought to your attention anyway.Now, if she writes down the sorts of things that you mention she is happy to chat about, then your otherwise great tenant is likely going to be a long-term pain.

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Rental centers have plenty of other new customers to rent them to.

Liked it at first when i had direct deposit from a job, but when i went full time again in RE I had a customer service issue and they were terrible.

The apartment is in good condition, with lots of nifty upgrades (new cabinets, closet organizers, etc), in a great location, and very close to major area employers.

Here I would try and find the location with my nose so you don't have to tear up the whole house.Are the kitchen cabinets finished to the ceiling?