Once I explained the level of customer service I was expecting and the level of customer service I was actually receiving and the vast difference between the two, things improved greatly.We're ready to do the next one and I am hoping that the rep we got was just going through a bad patch or was new or something and that our next one will be better.  

They may have horrible customer service, they may not be cheap, but what are you going to do? 

The lawyers are trying to goofball you to get their customer out of the hook. 

I have extra blankets, pillows, throws, oscillating fans, small heaters in each bedroom.If the guest informs me that there is a special occasion, I'll do my best to customize the gift basket.

I’d probably just google VRBO customer service before I bothered posting on here.

For that kind of money we decided to custom build.

CA  Sacramento area .. plus got back end equity.. but I had already been a top producing Broker for a decade before they let me work with them. these guys started small doing garden apartments in Sac... 15 years later well over a billion under management .. we had MF  adult care MHP   land developments ( my specialty)    Anyway.. by the time these companies are going they have full on PM  they have 20 employees they have a sales and marketing department that also doubles as customer care.. they had over 5,000 investors.. why I will never personally do this.. is when things changed and the MF started to leak oil and lose value.. it was a nightmare and I watched these guys implode.. so who needs that stress not enough money in the world for me PERSONALLY to take sponsor risk .and last thing i would do is invest with someone with very limited experience in the space.. you have no controls as a limited.and things have peaked a lot in the MF space.. most guys i know that do it have to look at hundreds of deals to get one. do you have the bandwidth to do that.. can a 15k class teach you all of the above. ????

It should be a two-way relationship.This is just my view as a guest (customer).

Even if the city allows it, the neighbors and news crews MIGHT make a villain out of you.Keep on exploring the option but widen your decision matrix way beyond the 2% rule - which should be customized for your location anyway.

The water and sewer bill will ALWAYS remain in the Owner’s name therefore the ultimate responsibility of the water and sewer bill will ALWAYS fall onto the Owner.See http://www.clevelandwater.com/customer-service/faq for more info.Holton-Wise does not charge the tenants for water and sewer usage because of all the legal difficulties put in place by Ohio Landlord Tenant Law and the City of Cleveland, Division of Water.