For your first rental property, starting in an area you're familiar with can make the learning process easier, as you’ll better understand the market and can handle issues directly.

They explicitly state in the course that they will keep that contract on file and if any of your clients tries to come to them directly within the timeframe that you set, they will send them back to you.I will repeat once more, I am not affiliated with this course or it's participants at all. 

I will PM you so you have my direct line.

The key is to interview your PM and make sure whoever your direct PM will be is on-point. 

What are the biggest challenges people have faced with this. Also how do I make sure to get good tenants?

have strong desire to venture in real estate and have read books about real estate and the book I'm currently reading directed me to get more insights from here!

Of course some new construction in Strongsville is also A class, but so is a 40 year old home in Concord, Solon, Highland Heights.Whereas we also have new construction in the gentrifying parts of the city, like Tremont, that are directly across the street from boarded up homes.

Combine that with America’s housing shortage, and the solution becomes clear:We need to build more homes that align with what buyers can afford.

Can anyone recommend good companies to root cause  and implement solution to fix this issue?

You could even try reaching out directly to local agents or small real estate firms.