(Note: Try to obtain various sample reports generated by the management company for their clients).12.Is the maintenance performed by your staff or outside contractors?

For between 8% and 10% of collected rent they will manage your property with a professional and fully trained staff.

But there are some signs that we are in the final innings - softening rents in many major markets where the big money focuses; pipeline of new construction drying up because of land prices/lending in major markets (Tishman-Speyer, one of the biggest developers in the world, laid off its ENTIRE development staff earlier this year.  

Also helpful because pretty much all bank staff speak Mandarin, Cantonese, and Hokkien. 

As you grow you add staff and try to hire yourself out of a job 

Additionally you should have someone on staff that knows how to navigate state back taxes and historical records.I don’t know much about Loma except watch out for hidden taxes and “big money” from lawyers and doctors.

As to building / maintaining relationships:  have to make sure marketing comes across as a win-win to homeowners, city staff, and local contractors alike.  

The upper tenant, being evicted, was running a dog rescue out of the apartment and not paying rent (5 caged pits and some little thing running around), the lower, who had a husky, bought another husky and they in turn had a litter of 3, and then just a lab in the back unit.

-Adherence to qualifying procedures and procedures-Knowledge/Adherence to all federal, state and local fair housing laws to minimize claims and litigation-Competent, honest and customer service oriented staff to treat their tenants as they deserve to be treated. 

You have a much better chance of getting accurate answers by calling the state's offices (Secretary of State for legal and Tax or Franchise Department or Comptroller for taxes) - however, their staff is often not well informed/trained, either.PS.