HiMake sure to check the local law on how to deliver the letters, notices and new leases, and follow it to the letter.

My OA PDF for instance, is too big to email, so it has to be hand delivered and when I'm buying out of state it needs to be sent FedEx. 

https://www.efanniemae.com/sf/guides/ssg/annltrs/pdf/2008/0822.pdf Here's the pertinent portion at page 7: Fannie Mae is updating the guidelines to limit the number of financed properties to four when the mortgage being delivered to Fannie Mae is secured by a second home or investment property.

I've had tenants that called me at work to come pick them up because their car ran out of gas (uh, no, I'm not a taxi service), tenants that wanted me to help them move out (not a furniture mover either) and even had one fellow that had the stones to come ask me if he could run an extension cord to my house for electricity because his utilities had been shut off in January - this was about 3 hours after I'd personally delivered a notice of eviction to him.

Your market may vary, but it is probably cheaper to just "switch out" the 30 than to remove it, and deliver a different size having to use a different truck.

Deliver pizzas on nights and weekends.

Most contractors I dealt with would just try to charge the most money they can and not try to point out ways that can reduce costs while delivering the finished expectation of the product )which varies, i,e, a $200k single family home rehab vs. $1.5 million mansion rehab vs.4 unit multifamily rehab).

I commend you on your expertise and contributions, but take offense to your original statement or how you delivered it. 

Contact an attorney and get a cease and desist letter prepared and delivered to them.

Could someone fill me on who's area of responsibility the creation of these plans belong to and who I should approach to get the plans delivered?