If you have an outstanding tenant that you don't want to raise rents in fear of losing them I would still try to be creative to see how you can make it work for everyone. 

Outstanding and thanks again!

I sent the information because it's not a big deal, and I had better things to do than fight them on it.The request strikes me as really weird though.

They probably owe you money, send an itemized receipt of what they owe and see if they fight it. 

It requires outstanding systems, process,es and company culture. 

I am working with a lawyer, but wanted to know my options on fighting this as well.

Tenants were bringing in bags of rice, storing trash on the balconies etc & I believe he was still fighting them a couple of years later when he gave up & sold the place. 

When the $**tstorm knocks you down, lick your wounds and get up to fight again.

This compared to fighting with the last tenant, keeping his deposit, keep it vacant for the usual month between vacancies.Things sometimes turns out better than expected.We're a little flexible as my wife and I had been renters a few years before marriage.

Inventory is low and purchasing power is high and so is demand.2) all good homes that are reasonably priced are receiving multiple offers3) all good homes are going over the asking price4) appraisal contingency waiver is almost a standard in our current marketIf you want to buy a house in Pasadena, South Pas, or Monrovia, be prepared to fight and look at a slightly lower price point with the anticipation that the list price is most certainly lower than what the purchase price will end up being.If your plan is to keep this house long term because you will rent it out one day and move on to another home then I think it is ok to "over pay" a little bit because you will make your money back over time.