Make business cards and hand the out until everyone knows what you do.

I can't tell you how many times I've heard people had car troubles and thats why their rent was late.One of my favorites was when they claimed their purse was stolen while they were paying for gas at a gas station - and the money order for rent was in their purse.That being said, whats the point of having a professional PM if they're going to fall for the stories too?

I've read that hand writing is best, red ink, yellow letters, hand stamped, and card envelopes as opposed to #10 letter.

Someone had posted on a related thread, that raising the rent is a less bitter pill to swallow when accompanied by a small token of appreciation to the tenant - a $50 gift card for example.

That must be north of $25K in credit card debt (you said revolving).

They are borrowing, maxing out credit cards, selling their soul to get a house just so they will get back 8k.

Banks have been playing their cards close to their chests, are in control, and we will maintain equilibrium.

So, I've been paying extra on credit cards.

A lot of copper has been stolen (included in repair estimate), but windows haven't been broken and theres no graffiti (if that helps with the type of neighborhood).

The fact that AC was stolen is probably not helping humidity levels in house either.