After two weeks, I got the original letter back with the person’s new address printed on a yellow label.

I cant tell you the number of times I've had customers spend thousands to fix what some other "low ball" company installed."

Like them or not, the reality is they have become the sphere of influence for the Ft Benning area so they will get the pcsing customers before any other agents or property manager.

Plenty of mixes and other dogs are labeled as "pit bulls" which probably inflates the statistics. 

He took a turn and gave up the sales job and now does customer service over the telephone from home.

It is a customer service job.

I don't plan on playing any games with any customers emotions or money.

If you are looking for an estimating tool it should really include starter templates to help you get started, but give you the ability to completely customize the categories, descriptions and prices for your specific market and projects. 

We are keeping our door count lower so we can give the best customer service. 

Nobody in the US wants to call a number and hear a strange accent with a name they can't spell.For outbound marketing: Each day (or night for them) they call your contacts/customers and either collect the information you want, set an appointment to speak with you, or they leave messages on voicemail.