I think a homeowner can generally do fine with just a real estate agent but I'd agree when homeowners try to FSBO it rarely goes well. 

The Bourbon Trail will surpass Napa Valley in revenue generated this year as well!

I have lots of single-family and 1-4 unit multis that I think it works pretty well for too.But, it's just a general rule and many properties are way lower and many properties are way higher.For instance, I have some office space where the tenants pay for most of the repairs. 20-30% is probably more accurate for that type of property.I have some 'nearly new' duplexes that have very little repairs or maintenance.

You may very well be right.

I also would check to see if this is part of the building covered by the condo insurance policy as well. 

you got 3 out of 4 investments back under control I think you did well being the squeaky wheel..  

A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings.

I invest in Indianapolis as well (my hometown). 

I'd love to know as well.

I’m certainly looking for networking and mentoring opportunities as well as access to standardized procedures.It seems like I would be a liability for most brokers.