At that point, it's worth researching and finding a solution that better meets your needs.

I, like you run my firs duplex with the same culture of focusing on customer service.

Fast solutions have slow problems.This definitely includes any risk-on investment.

And the only "client" reviews I've seen mention that their customer service is non responsive and difficult to get a hold of once you're purchased their services.

This is simply predatory in nature full stop.I have sold many of my OREO props on low down ZERO percent financing but they were at market prices and the buyers owned them free and clear in 24 to 36 months that works.. but long term contracts on these homes is not a solution for neighborhood revitalization just the opposite.

I know people that are really good at their trade (plumbing, cleaning, electrician, etc) but they don't have financial discipline, they don't know how to market, they suck at customer service, they don't use tools to their advantage, etc.Cody Sanchez (lady in the video) buys different types of businesses and makes them profitable by applying basic business disciplines.

My focus is on providing tailored funding solutions for investors like you, whether it’s for Fix & Flip, Fix & Hold, or even larger-scale projects like new construction.

Luckily my customers were pretty loyal to me but you get the point. 

Many turn out to be nothing more than birddogs as they call the heavy hitters who in turn provide solutions of who will buy.....and all along the notes pretty much end up in the same holding tank.Not saying that is what goes on with our three newest members, but it's out there.

When someone becomes motivated, they actively search for solutions to their problem.