My thoughts on this is that it totally makes sense to make the improvements and go for the higher rent, but he is a very good renter and I know what to expect with him.I think if I get an answer to question number one, I should be able to calculate my ROI and answer number 2 myself.For major repairs it may be that you don't have a choice but to "back it into cost basis" as you say.

Can you tell me about your property in Burnaby and why it was a good choice for you?

When you have a choice of paying the bank back now or later, take later.

It is your choice how to spend the money.

Hi @Nabeel Kurji,Sugar Land is a great choice.  

The most popular ones here on BP seem to be1) Memphis2) Cleveland3) IndianapolisI recommend setting up keyword alerts for each of those cites as they all seem to have pretty similar numbers and are all incredibly well represented here on the site.

This is especially the case at the lower- and mid-market price ranges, where choices are minimal and prices are being bid higher by multiple offers."

It is your choice as to how you wish to operate your business and therefor how you want your PM to manage your business.

On this forum I see that opinions like "stop shifting blame, man up, bite the bullet" are pretty popular....But my question is more about: how can I use this opportunity and help tenant understand that they should report issues ASAP even if they don't care about the place where they live?

I am not sure how much you follow the market but multi is very popular now so it will be hard to find on market deals but if you are interested in discussing more just let me know and I am happy to help in anyway I can.