Any sample letters or communication with your tenants would be be greatly appreciated.

They operate in excellent markets, have quality rentals, screen tenants thoroughly and have great communication. 

Any time you send communication to the tenant store a copy of it in that same folder.If you want to take it a step further you can get a free box.com or any other free online cloud storage and you can scan and store all docs into the cloud account. 

That is how grown-ups conduct themselves... so I never really understood the whole "I don't trust my tenant to communicate with me so I will initiate," mentality.Good to hear the news- hoping all are fairing well!

The remaining 5k consisted of survey, title insurance and settlement fee.

Don't look at which market is higher, but which market has the consistent ability to make you money.

We just have to be consistent and keep taking action! 

For me this thread is to see if there are likeminded investors who believe a revolution is due that can result in an improved, predictable, objective data-driven (sorry, I know that phrase is redundant) Appraisal process we can consistently rely on for a fair market evaluation of real property.

-----------And then there is a few more short paragraphs about thanking them for their communication, other perks I am giving them, and list of suggestions they can use to pay rent if they are having trouble.Thoughts on this?

I make sure that we are all communicating.