Bascially anything to do with internal docs, communication, processes, and their general decision making pathways is what I would look for.

My question pertains to an effective strategy for contacting the owner and communicating my desire to buy his complex.

Like most people, I read Rich Dad, Poor Dad and it sent me on a journey.

If anyone is familiar with Robert Kiyosaki and his "Rich Dad Poor Dad" series, I am a an avid reader and try to follow his methods and tips to a tee.

@Atwan Kwan Have you been able to communicate your offer to them?

Buy it, move in, fix it, house hack it, then after awhile buy another to move in and turn it to a pure rental ... rinse and repeat as necessary until filthy rich. 

My all time favorite book Rich Dad, Poor Dad by Robert Kiyosaki.

I do want a policy that will:provide me with a consistent action planencourage tenants to communicate problems before rent is due, encourage tenants to pay enough to stay "current," define and discourage  habitual late payments. 

RE was expensive in my area (Denver 2002) and I wanted to begin investing.I would read a couple books:  Rich Dad Poor Dad will change your mindset about working and investing.  

In the absence of that, you either need a rich uncle or a very very well spelled out business plan.