I have lots of single-family and 1-4 unit multis that I think it works pretty well for too.But, it's just a general rule and many properties are way lower and many properties are way higher.For instance, I have some office space where the tenants pay for most of the repairs. 20-30% is probably more accurate for that type of property.I have some 'nearly new' duplexes that have very little repairs or maintenance.

You may very well be right.

I also would check to see if this is part of the building covered by the condo insurance policy as well. 

you got 3 out of 4 investments back under control I think you did well being the squeaky wheel..  

A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings.

I invest in Indianapolis as well (my hometown). 

I'd love to know as well.

I’m certainly looking for networking and mentoring opportunities as well as access to standardized procedures.It seems like I would be a liability for most brokers.

Is the property being marketed well by your agent?

I'm six rental properties into my investment portfolio and have HELOCs on two of those properties as well as my primary home.