If they were good tenants who hadn't given me any trouble I would just let it go (provided it wasn't more than a day or two late), issue a warning if it happened again, and actually start charging them on the third instance.

Paid $17K for upgrades (3rd bathroom, hardwoods, paint, crown moulding and LED can lights).

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There's no shame at all in keeping the lights on while you get the rest of the business going.

Often a landlord will tie the electrical line for these into the light switch so the tenant has no option but to use them (or shower in the dark). 

NO cash flow .. but I made the money buying them and my tenants have paid down my mortgages and they held value so I am now selling them and I figure with tax bene's my cash flow was far more than used homes because I had virtually no maintenance for the last 10 years when you have white collar tenants paying 1500 to 1800 a month you have a completely different dynamic... ...Wow, a bunch of people didn't fare as well with the Go Zone:https://www.biggerpockets.com/forums/92/topics/22247-fraud-warning-

If they were a good employee (renter) you would expect them to stop the behavior in question (pet using your property as a toilet) and you would warn them that any damage would come out of their paycheck (security deposit). 

If you warn people most are ok when the "snag" you warned them about comes up.

We started by simply over paying the lights, water, phone a bit each month.

(I don't agree with this either)Rekey: 100% - I consider this a maintenance costUtilities: they are in the PM's name so they pay the bill and they deduct from our collected rentsCoordination fee: sounds like an extra fee.Maybe Phillip Dwyer can Shed some light on this discussion