5) How do you increase engagement?

They have consistently provided us with smooth, efficient and time effective closings as well as title searches.

That makes an outreach program effective.

I did not engage in “trade or business” as defined in USC Section 7701(a)(26)."

PPC is $$$ and should not be your first choice in my opinion. d4d or cold calling is more cost effective to start often. 

QBO can accomplish that as well, but I think Cozy is much more cost effective for that.

I live in NYC and I am in the exact same boat, except it's a pair of grifters engaged in marriage fraud who are close friends with neighbors next door, who are also giving me trouble.

You already said he wouldn't qualify to rent the place if the insurance company wasn't paying, so then you'd have someone staying there that couldn't pay and you'd be forced to do a long drawn out eviction (assuming evictions have resumed by then and no additional moratoriums had been put in effect). 

Its a subject-to purchase, effectively with no agreements. 

PM is a skill like anything else and it will take him time to get up to speed to be effective at this.2.