I know I’m breaking the fundamental rules here of property management, but should I stop putting up with this?

I manage it and designed it.

House hacking will also give you some personal "property management" experience.

I’m on the edge of needing some way to manage my notes.  

This type of financing will typically look very different and more like a traditional commercial real estate loan.That means a DSCR calculated based on a full NOI and expense load (so inclusive of vacancy loss estimates, credit loss estimates, repairs and maintenance, utilities, management fees and more – in addition to the property taxes and insurance expense that are the only expenses factored in on traditional residential style DSCR loan financing).Additionally, the DSCR minimums are generally going to be higher (typically up to 1.25x), the loan to value ratios lower (higher down payments) and underwrite more sophisticated (which makes sense considering the size and scope of the property).Many multifamily investors for properties of this size (such as more than 11 units) can syndicate capital and have more sophisticated financial and entity structures – its definitely a different world once you get up here in unit count.In Conclusion – when you are looking to invest in multifamily real estate and finance your investment – make sure you have the unit count in mind before you start shopping – the unit range can have a huge effect on your options.

We run all this through a larger software but before we owned a management company we used Trans Union. - Verified income must be a minimum of 3X the rent. - Current employer reference must be provided and we must speak with the employer.

Richmond is a wonderful place for real estate investing, with its expanding economy, variety of neighborhoods, and affordable property prices compared to bigger cities.If you want to further your real estate investment journey in Richmond, it's important to stay informed about market trends, connect with fellow investors, analyze properties thoroughly, consider various financing options, diversify your portfolio, manage your properties effectively, and stay well-informed about real estate investment strategies.

Did you not get bank statements or anything from them or the property manager?

I am currently looking for an internship to gain practical experience in managing STRs.

Contractor management is one of the most challenging parts of the business.