Once you get your systems down, you have a real estate business model that you can take to any market and be still be successful.

Hey J, Obviously sounds fishy but may be allowed in your PM agreement.

This will allow you to learn the ropes and minimize your risk as you gain experience.Monitor your investments: Continuously track your investments' performance, including rental income, expenses, and property value.

You and your immediate family members would be considered "disqualified" to the IRA; therefore, you will not be allowed to benefit from the IRA in any way nor provide any services to the IRA. 

We are still involved in the business, but way way less. 

All I need to know right now is if I can use a personal account and if I can allow the tenant to get the money into that account in any way they'd like.Thank you for your help.

Any excuse you give (you SHOULDN'T) will be met with challenge, bargaining, threats and sob stories.These people are wasting your time and driving away other customers in your business, and making trouble for you with the municipality, to boot.You're also being too soft and they can smell it on you. 

We got approved for one Amex for one (STR) business and another Amex Blue for the other (LTR) business. 

Sounds like a business opportunity,  once you learn Yardi, remember this, and you can have a side business teaching it.

Not someone I would recommend doing business with.