@Tarik Kafel recommend checking NARM.com for professional and licensed PMCs.Also, here's our copy & paste advice:Encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

Evaluate your situation, leverage what you know, learn what you need to, and execute on your level.

They also have a $1 million insurance policy that has paid me out for damaged items in the past.

What are they itemizing and WHY WOULD YOU USE THEM NOW?

Property equity went up by almost 40% in less than 3 years Lessons learned?

Later I learned that it was in auction in bankruptcy court.

None Lessons learned?

It took you an entire year to learn the funds were held, so I'm guessing you're not on top of your paperwork, either.No offense, but why didn't you go straight to your PM with this question instead of asking a bunch of strangers? 

The most important thing is to partner up with someone you gel with and can learn from in my opinion. 

If not you, where could I get this type of mentoring and learning in my local area?