We've custom designed reports for clients before, so maybe your PMCs can do the same?

@John BertolonYou are in the customer service business.

Purchase price: $1,150,000 Cash invested: $300,000 Sale price: $1,628,000 Built in 1890, this Old Victorian was converted into a duplex in the 70's by a talented architect who made some unique and extraordinary custom design choices (read vaulted skylights) that made this property truly one of a kind.

After all the work we put in, he decided to let the ship sink instead of cashing out and walking away with some money in his pocket.That deal?

I think you covered a lot of things already I was going to say, especially amenities and customer avatar.

Spent a lot of money on a useless custom floorplan and various surveying costs. 

I enjoyed what I did building cool bridges and hotels, but I was not too fond of the daily in and our grind.Jumping ship has brought bigger challenges, but I am happier tackling them with people I love working with.With respect to real estate & being a landlord, it's honestly something I do NOT ENJOY that much either (dealing with HOAs, repairs, vacancy, etc.)...unless you can buy properties and completely offload the property management, which was and is hard for me to do with my scarcity mindset. 

When I reached out to customer service they said this is a glitch they are aware of and in the process of fixing for Bigger Pockets customers.

My concerns with selecting a servicer are the following: customer service, access to funds, access to education materials so I can learn how to stay away from prohibited transactions.

Sounds good, will send you some feedback on a couple reverse 1031 exchange providers that our customers work with.