I know others here could give you a much more detailed explanation.

If people think they will receive a 5 star review from you, they will be more likely to give you a 5 star review in return.There will always be those people that leave 4 star reviews for no reason, but with good communication and an accurate explanation of the rating system, you can cut down on them. 

Thank you for your explanation, @Linda Weygant.I believe your interpretation that appliances are "rotable spare parts" is a stretch.

This explanation for this was that the house can not be reappraised at a higher value related to purchase price, for one year.

While explaining the process to homeowners they are always okay with the explanation until I get to the 'post-closing'.

Nice explanation of a creative strategy to acquire corporate credit.

That explanation will arrive to him from my attorney, as soon as the situation arrives.

I politely listen then put in my hello, here's what I do talk, followed by the inevitable 5 minute explanation of how in the world I can make money selling tin cans.

The moderators persist in deleting my posts without explanation or commentary.

That's my only explanation...