The professional power washer said they might be oil as well.

I just always thought laminate looked cheap and personally hate the backsplash lip.At my house I did the mineral oil method and hated it.

It's the difference between investing in crude oil and olive oil, totally different ways of looking at things.

You ideally want to work with a PM who has systems in place and runs your properties like a well-oiled machine, of course with a human touch and attention to detail.

You've got such a well-oiled machine, why mess with a good thing? 

Often the trash is in the wrong can, trash in recycling, and one time oil in recycling(said auto parts store told them to do it).

I am a kilz fan for hiding dark shades, but the oil based I avoid unless battling something nasty, so try lower VOC).. 

Some items mentioned include: - Don't pour grease, oils, rice or pasta of any kind down the disposal because it gums up the pipes leading to a clogged sink- Do run hot water down the drain for 30 or 45 seconds after use to help clear the drain after use.I do the same with a quick explanation on how to change out smoke detector batteries (when you install the 10 year, there's no need unless it is defective) the size of the air filter and how often to change it and how to change it out, how to operate the HVAC thermostat to heat or cool the unit.

It isn't uncommon to give tenants free heat(oil) in my area.

Anyone who tells you they've seen everything in this business is either fairly new to it.... or a snake-oil peddler.At the end of the day, it sounds like many of you have had bad experiences with Property Managers.... and I'm truly sorry about that.