Should I hold on to it and bite the bullet and find a reputable property management company?

More of a slowly build reputation, Capital, and deal experience.

I've been working with a real estate agent who has a good reputation for a few weeks.

Ask which lenders regularly attend(ed) their club and who have the best reputations.

Just seeing if anyone knew of anyone in this area that had a reputable reputation?

In your conversations with those in the industry, you'll want to get a feel for their reputation among others as well.

I just tell tenants, I am not going to hire random people, unless they are well known and reputable.

How do you manage company’s online reputation?

Both owners are professional and reputable. 

Plus, they're going to refer people to you because you're helping to get the word out about their businesses.Then, when potential clients do a search for you, and 85% of people search for business' reputations, they're going to find hundreds of videos showing how phenomenal you are.I guarantee that you're going to get at least one referral within 30 days plus you'll continue to get them without any additional work.Once you do all of that, I recommend creating Youtube Ads because they're really affordable plus people on Youtube will naturally come across all of these videos after they see your Youtube Ad.This has worked for every single client of mine in even the toughest markets in the country and it will work for you.