I am thinking this would be worth the try given their pretty good templates that can be customized, my only concern is with it going to spam mail.

Thanks for the encouraging words Dev!

Overall we are satisfied customers.

Here is a fantastic podcast about a distance investing and managing, and hopefully will encourage you that you are not limited to your geography.http://www.biggerpockets.com/renewsblog/2014/08/28...You may have already read the UBG, but if not, do it!  

Thank you all for your warm introductions and words of encouragement!

I cannot stand when these companies try to BS their customers into believing that their new unwanted policies are put in place as a benefit to the customer. 

Windows, Custom Kitchen Cabinets, Generally anything that is custom would fall into this category.)Cheers

Also - I would encourage you to check out the websites of the most successful property management companies in your area.

We were really young and someone we trusted encouraged us to get it and setup what it was invested in. 

Easy stuff like water heater change outs should be a minimum number of billable hours (or flat rate) for a regular customer.