Baseline customer service was of no help.I want to understand what products do you use?

@Mary Winter let's look at this logically.Who has checked utilities to see if supposed to be in tenant's name per lease and if they are?

I can pull that information in a few minutes (in several east coast jurisdictions) for good customers.

We post similar rules on the fridge and is in multiple pre-check in communications.  98% of guests are great. 

@Joshua Biondi I would check out Thumbtack.com. 

Just make sure you understand which part of the zip code the property is sitting in and even check it out on trulia.com for what the crime is like in the area.

Please check out the book I co-authored called Lend to Live: Earn Hassle-Free Passive Income in Real Estate with Private Money Lending published by BiggerPockets.com/lendtolive.

@Danny Van- thanks  1) if you have some equity in the property - you might consider getting a HELOC in place now  in case you  want to use any  equity in the future ...Its  easier to get a heloc in place on a primary home as compared to a rental  2) contact your insurance agent and  ask for an  estimate for how the insurance coverage and premium will  change  3) consider  a proeprty management firm if you dont want to  self  manage  4)  get any forms and  processes  in place  (  leases / credit checks / bank accounts/  etc ....)

**Please excuse any grammar errors I am using talk to text Dragon software***
Feel free to chime in on the following topic I would like to get feedback from others.
Hello, are there any property managers in Ohio de...

Other than that it's all goal dependent, do you want cash flow, stack big checks, and create tax savings?