real hardwood is horrible, mine is constantly scratched by tenants.

See the "average" agents where I'm at are horrible - they are average joes, that became a RE agent in 2020/2021 when houses sold themselves.

@JC LeachZero cash reserves is a horrible idea.

I just wanted to know if this is the norm and other property mgmt companies do the same, so looks like I really landed with a horrible PM. 

In your signature (and don't get mad at me please, if this sound horrible, sorry) if you can use a more common name than La'Keita, maybe a nick name, you'll find a lot better results. 

We are warning you about how small innocuous questions can lead to horrible horrible unfair results.I know at least a dozen people who have had fines and lawsuits over fair housing violations.

Because DMM simply works horribly.

I started with HouseFastCash with a horrible logo and had amazing success. 

After finding and nice duplex to buy I made the horrible mistake of setting it up with a 10 year mortgage.

from my experience Quicken Loans is great up front at doing the sale part - but if you actually want to go all the way of buying a property they are horrible - so I would suggest getting pre qualified through quicken - then switching to another banker if you actually decide to do something.Quicken will ask to do a hard credit pull - this will very slightly lower your credit score.